Leo – Regional Support Administrator


I successfully applied for an apprenticeship at First Home Improvements in 2021. After 12 months I passed my “Level 2 Customer Service Practitioner” apprenticeship and the Company offered me a full-time employed role, which I accepted. As this was my first job, I found it’s a really nice place to work; I was in the Procurement & Transport Team, which is a small team who all work together really well. In 2024, there was a vacancy to join the Regional Operations team as an Administrator. I applied and was successful in my application. I now work alongside the Regional Operations Manager & Installations Managers to support them while they are out on site, dealing with our customers.



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