Business Administration Apprentice (Sales Administrator)

• Post: Sales Administrator Apprentice (Level 3)
• Location: Head Office based at Lenwade, Norwich, NR9 5LY
• 9am – 5pm Monday – Friday, 36.5 hours a week (One day finishing at 4pm)
• Pay: £15,184 to £24,124 per annum, depending on age, based on NMW

Main Purpose of Role

This post provides vital administrative support to the First Home Improvement’s Sales branches across the UK and to assist them in meeting their organisational targets. This post requires working in a fast-paced environment, managing several tasks at once, keeping all parties informed (both in email and by telephone) and will work closely with our own sales managers. Full training given plus monitored & mentored line management support. Full training given plus monitored & mentored apprenticeship support via Poultec to your appropriate Business Administration course.

Main Duties

• Inputting lead data onto electronic business management system
• Inputting contract data onto electronic business management system
• Inputting financial data onto the finance company’s finance application systems
• Ensuring all details on all contracts and finance documentation is correct
• Ensuring all hard copies of the data mentioned above is distributed to the correct correspondents
• To assist with the managers needs and ensure they are able to work to their full capacity
• Undertake other duties that may be required of you from time to time as necessitated by management

Essential

• Comfortable at using basic IT related packages for input (Microsoft Word & Excel)
• High levels of accuracy and attention to detail
• Well organised and able to communicate effectively
• Someone comfortable to work in a small team but able to work by themselves on their own allocated work
• Someone who would describe themselves as a “finisher completer”, but able to ask for help when required
• Strictly maintains privacy and confidentiality

Desirable / Competencies

• Can orchestrate multiple activities at once to accomplish a goal
• The ability to work without close supervision
• Experience and competence at data input linked to financial contracts / sales documents an advantage

Essential Knowledge & Skill

• Grade 4 GCSE in English and Maths
• Basic Computer literacy – Microsoft Packages (ie Word & Excel)
• Accuracy and attention to detail
• Good communication skills
• Good organisational and multi-tasking skills
• Team player with a high level of dedication
• Ability to work within set deadlines
• Ability to undertake Level 3 Business Administration Apprenticeship within 18 months

About This Role

• 33 days paid annual holiday (including Bank Holidays)
• Christmas - New Year close down
• Company Pension Scheme
• Discounts on company products
• Line manager support with training opportunities
• Free on-site car parking
• Regular Staff Social, Charity & Sports Events

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